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These terms and conditions set out the rights and obligations of all users (either as individuals or as a group) and those of PoliceHotels.com in relation to the services offered by PoliceHotels.com by way of this website. Before you click on the “confirm” button at the end of the booking process, please carefully read these terms and conditions. By clicking on the “confirm” button you are consenting to be bound by these terms and conditions. If you do not agree to all of the terms and conditions, do not click on the “confirm” button. If you have any questions about our terms and conditions, please e-mail us at info@PoliceHotels.com


These terms and conditions are made between PoliceHotels.com and whosoever shall use this website (“You”).

Use of Site

You may only use the website to make legitimate enquiries or bookings and hereby undertakes not to make any speculative, false or fraudulent booking or any booking in anticipation of demand. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to PoliceHotels.com and acknowledge that PoliceHotels.com may use these details to contact you in the event that this should prove necessary.

Making a Booking

Any booking made or order placed by you shall be deemed to be an offer by you to purchase the relevant hotel accommodation subject to these booking conditions. No contract between you and PoliceHotels.com shall come into existence.

Accuracy of Information

PoliceHotels.com and its suppliers have taken reasonable care to ensure that the content of the website including all hotel information, city information and listings are accurate. The hotel information and listings are compiled from information provided by the hotels that are listed. PoliceHotels.com publishes such information in good faith. You acknowledge and accept that PoliceHotels.com cannot be held responsible for any inaccuracies in such information, nor can liability be accepted for changes to facilities which are not notified to PoliceHotels.com by the hotel in question. You also acknowledge that while PoliceHotels.com endeavours to keep accurate and up-to-date all information contained on this website, PoliceHotels.com cannot be responsible for errors, omissions or misleading information contained in the hotel listings or information.

Errors on Our Site

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and PoliceHotels.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PoliceHotels.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Star Ratings and Quality of Accommodation

You acknowledge that star ratings may vary in quality from country to country and cannot be relied on to identify the quality of the accommodation. You acknowledge that the star rating is merely a general outline and may not apply in each case. Similarly, you acknowledge that the type of rooms provided by a hotel (i.e. single, double, twin, triple) may also vary from country to country. It is your responsibility to check the type of the accommodation and services provided by each hotel. Details of each hotel which may be booked via this website are outlined in this website.

Discounted Rates

Hotels sometimes impose supplements which means that the price advertised on PoliceHotels.com may be higher than the hotel’s published rate. This can happen at any period when rooms are very scarce. PoliceHotels.com will only sell a room at higher than the published rate if it feels that its customer’s interest is better served by having this room rather than finding nothing available at all. In such busy periods, and only at the customer’s request, PoliceHotels.com sometimes finds rooms in hotels which have been reliably recommended by third parties. Such hotels are offered to clients in good faith.


Any complaint regarding the Hotel should be notified to the Hotel Reception desk or to the relevant Hotel Representative during your stay at the hotel and the hotel management must be given adequate opportunity to rectify the situation from the outset. Where any such complaint is not rectified by the hotel in question to your satisfaction, you should contact PoliceHotels.com immediately and PoliceHotels.com will endeavour to assist. Should you remain unsatisfied a further complaint should be made in writing to PoliceHotels.com not later than seven days after termination of the hotel stay. Where possible, the written complaint to PoliceHotels.com should be supported by photographs or other written/visible proof of the complaint.

Passports and Visas

PoliceHotels.com cannot be held liable for any loss incurred in the event of your failure to hold the necessary passports, visas and documentation for their journey. You are advised to check with the relevant visa departments of the Countries they wish to visit.

Price Changes

PoliceHotels.com reserves the right to revise all published prices at any time and for any reason, however no change in price will be made once a booking has been confirmed.

Room Types / Bedding Options

(i) Twin/Double rooms: Hotels often have much fewer double rooms than twins and the provision of a double room by the hotel (even if requested as a preference) is not guaranteed, unless its importance is specifically mentioned to PoliceHotels.com at the time of reservation and PoliceHotels.com then confirms with the mention ‘double’ room.

(ii) Triple and Quadruple rooms: Some triple rooms consist of three single beds while others consist of one double and one single. In the same way quadruple rooms can consist of four singles, or two double beds, or one double and two singles.

(iii) The preferred Bedding Options selected with the reservations Room Type are always subject to availability.

PoliceHotels.com cannot accept responsibility for any specific needs not made known at the time of booking.


You agree to indemnify and hold harmless PoliceHotels.com from and against any liability, damage or loss including legal fees and expenses that PoliceHotels.com incurs or suffers as a result of any action, inaction or omission by you.

Consequential Loss

Under no conditions and in no event shall PoliceHotels.com or its suppliers be liable for any consequential or special damages or losses, however arising, (including, but not limited to negligence or breach of these terms and conditions or otherwise) or for any loss of data, profit, revenue or business, howsoever caused even if that loss or damage was foreseeable by, or the possibility of it was brought to the attention of PoliceHotels.com.

Intellectual Property

You acknowledge that all copyright, trademarks and other intellectual property rights in and relating to this website are solely owned by or licensed to PoliceHotels.com. The content or data found on the website may not be reproduced, sold, transferred or modified without the prior written consent of PoliceHotels.com. Neither may you modify, duplicate, display, copy, reproduce, licence, publish, transfer or sell any information, software, products or services obtained from the website without the prior written consent of PoliceHotels.com. You further acknowledge that you must not use any of these intellectual property rights, except to the extent necessary to make a booking in the manner anticipated by these terms and conditions.

Rights to User Content

By posting or distributing Content to or through the Site, unless we indicate otherwise, you (a) grant PoliceHotels.com and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised; (b) grant PoliceHotels.com and its affiliates and sublicensees the right to use the name that you submit in connection with such Content, if they choose; and (c) represent and warrant that (i) you own and control all of the rights to the Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such Content to or through the Site; (ii) such Content is accurate and not misleading; and (iii) use and posting or other transmission of such Content does not violate these Site Terms and will not violate any rights of or cause injury to any person or entity. You further grant PoliceHotels.com the right to pursue at law any person or entity that violates your or PoliceHotels.com ‘s rights in the Content by a breach of these Site Terms.

Content submitted by users will be considered non-confidential and PoliceHotels.com is under no obligation to treat such Content as proprietary information. Without limiting the foregoing, PoliceHotels.com reserves the right to use the Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. PoliceHotels.com is under no obligation to offer you any payment for Content that you submit or the opportunity to edit, delete or otherwise modify Content once the it has been submitted to PoliceHotels.com . PoliceHotels.com shall have no duty to attribute authorship of Content to you, and shall not be obligated to enforce any form of attribution by third parties.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by PoliceHotels.com or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release PoliceHotels.com , and its licensees, successors and assigns, from any claims that you could otherwise assert against PoliceHotels.com by virtue of any such moral rights.

System Integrity

The usage of any device, routine or software which inhibits or interferes with the running of the PoliceHotels.com website or any booking concluded upon it is prohibited. Any action which creates a load on the PoliceHotels.com website or infrastructure which may be considered unreasonable or disproportionate is prohibited.

No Guarantee of Continuous Access to PoliceHotels.com Website

PoliceHotels.com does not guarantee continuous access without interruption to its website, nor does PoliceHotels.com guarantee secure access to its services. The performance of the PoliceHotels.com website may be interfered with by many factors outside its control.

Amendment to These Terms and Conditions

PoliceHotels.com reserves the right to amend these Terms and Conditions at any time. Updates will be effective 5 days after they are posted on the PoliceHotels.com website. This Agreement cannot otherwise be altered without prior consultation with PoliceHotels.com.


These terms shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law and such determination shall not effect the validity and enforceability of any other remaining provisions.


The headings used in these Terms and Conditions are included for convenience only and shall not define, extend, limit or otherwise affect these Terms and Conditions.

Entire Agreement

These terms contain the entire agreement between PoliceHotels.com and you and supersedes any prior understandings or agreements regarding the subject matter and may not be amended or modified unless expressly agreed by PoliceHotels.com in writing.



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